Premium billing basics.

Billing

Premium subscriptions are processed by Stripe. Prices, taxes, and renewal details are shown at checkout before payment.

Founding Member rate

Early-access members who claim the Founding Member offer by September 15, 2026 receive 50% off Willow Premium. This 50% discount applies for as long as your subscription remains continuously active. If your subscription lapses or is canceled, the Founding Member discount ends and standard pricing applies to any new subscription.

Renewal and cancellation

Subscriptions renew automatically until canceled. During beta, contact hello@willow.community for cancellation or billing support if a self-serve portal is not available.

Refunds

Refund requests are reviewed case by case during beta.